4 minute read

How to set up Hik-Connect on your phone

A simple guide to viewing your Hikvision or HiLook cameras on your phone with the Hik-Connect app, plus fixes for common setup problems.

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4 minute read

How to set up the DMSS app for Dahua cameras

How to view your Dahua cameras and recorder on your phone using the DMSS app, and what to do when it won’t connect.

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4 minute read

How to export CCTV footage for police or insurance

How to find, save and hand over CCTV footage after a break-in, theft or incident, without losing it or reducing its quality.

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4 minute read

CCTV cameras showing offline or "no video": common fixes

Why CCTV cameras show offline, "no video" or a black screen, what you can safely check yourself, and when to book a repair.

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3 minute read

How to change your alarm user code

When and why to change your alarm codes, how it generally works on Ness, Hills and other keypads, and what to do if you don’t know the master code.

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